Tom Griffiths

Hi,

I'm a Product UX Designer who's spent over 25 years turning complex challenges into elegant solutions across gaming, fintech and telecoms.

I thrive at the intersection of research rigor and hands-on craft. Whether I'm validating a blockchain interface for asset managers, scaling a design system across six telco brands, or reimagining account flows for millions of RuneScape players, I combine curiosity with pragmatism. I dig into user problems through research, prototype rapidly to test assumptions and build systems that scale.

My career has taken me from early-stage fintech startups (where I was the first designer establishing UX practices) to enterprise insurance platforms (building the first Risk Intelligence app) to AAA gaming (leading UX for Old School RuneScape's platform initiatives). Each role taught me something different about balancing user needs, business constraints and technical realities - but my philosophy has always been the same: validate early, iterate often and design for lasting impact.

I'm drawn to projects that require both strategic thinking and detailed execution. Give me a blank canvas and ambiguous requirements, and I'll run workshops to clarify the vision. Hand me a legacy system affecting millions, and I'll conduct research to understand where it's breaking before redesigning it. Ask me to establish design foundations, and I'll build the systems, processes and documentation that help teams move faster.

I live in Suffolk, England with my wife and two children. When I'm not designing, you'll find me lost in fantasy novels, drinking Earl Grey tea or attempting to convince my kids that old-school RPGs are still worth playing.